Terms of Service

The service is provided by Elkanah Kwaku Donkor, trading as Fabri Manager, from GN-0006-3170 (Ghana Post GPS), Accra, Greater Accra, Ghana— referred to below as “we” or “us”. “You” means the business that holds the subscription, and everyone it invites into its workspace.

There is no public sign-up. A workspace is created for your business by us, and users join it only through an invitation sent to their email address. You are responsible for who you invite, for the permissions you grant them, and for removing access when someone leaves your business.

Keep your password to yourself. Anything done through your account is treated as done by you, so tell us immediately at info@fabrimanager.com if you think an account has been compromised.

• Subscriptions are billed monthly in Ghana Cedis (GH₵), in advance, through Paystack.
• Your plan renews automatically each month until you cancel.
• Prices may change, but never without at least 30 days' notice by email, and never mid-cycle.
• If a payment fails, we will tell you and retry. If it remains unpaid, the workspace moves to read-only — you can still see and export your records, but not add new ones.

We never delete your data because of a missed payment. Read-only is as far as it goes, and your records stay retrievable.

Cancel at any time from your workspace settings, or by emailing us. Cancellation takes effect at the end of the current billing month — you keep full access until then. We do not pro-rate refunds for part of a month already paid for, except where the law requires it or where a fault on our side made the service unusable.

Export your data before you cancel. After cancellation we keep your workspace for 90 days so you can change your mind, then delete it permanently.

Everything you put into your workspace — clients, jobs, quotes, invoices, payments, photographs and messages — remains your property. We claim no ownership of it and no licence to use it beyond what is needed to run the service for you: storing it, backing it up, and displaying it to the people you have authorised.

How we handle it is set out in the privacy policy, which forms part of these terms.

You agree not to:

• Use the service for anything unlawful, or to store content you have no right to store.
• Upload malware, or attempt to breach, probe or overload the system or another workspace.
• Attempt to access data belonging to another business, or to a user whose permissions exclude them from it.
• Resell, sublicense or white-label the service without our written agreement.
• Use automated means to scrape the service or extract data at scale.

Serious or repeated breach lets us suspend a workspace. Except where the breach is causing active harm, we will warn you first and give you a chance to put it right.

We aim for continuous availability and monitor the service, but we do not promise it will never be interrupted. Planned maintenance is announced in advance and scheduled outside Ghanaian working hours wherever we can manage it. We are not liable for interruptions caused by your internet connection, your device, or a failure at one of the third-party providers listed in the privacy policy.

The service is provided as it is. We do not warrant that it will meet every requirement of your business, and you remain responsible for the accuracy of what you record in it — particularly quotes, invoices, payment records and tax figures. Fabri Manager is a record-keeping tool, not accounting, legal or tax advice.

To the fullest extent the law permits, our total liability to you for any claim is limited to the subscription fees you paid us in the three months before the claim arose. We are not liable for lost profits, lost business or indirect losses.

Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.

We improve the service continuously, and features may be added or changed. If we materially reduce a feature you rely on, or change these terms in a way that affects your rights, we will email every account owner at least 30 days beforehand. Continuing to use the service after that means you accept the change; if you would rather not, cancel and we will refund any unused prepaid period.

These terms are governed by the laws of the Republic of Ghana, and the courts of Ghana have exclusive jurisdiction over any dispute. Before going to court, we ask that you contact us first — nearly everything is resolved with one conversation.